Casa Luna

 
HOUSE RULES & REGULATIONS

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Please read the following terms and conditions before
sending your deposit or payment.
 
  •      Sending payment acknowledges your agreement to the terms and conditions herein and constitutes a binding rental agreement.
  •      50% rental deposit required to confirm a reservation and hold your dates. Deposits can also be made by bank wire directly into our bank account in the USA, but you will have to pay all wire transfer fees. Guests may also pay with Mastercard, Visa, Discover, or American Express card via Paypal.com. Please add 4.9% fee to the rental amount if paying via Paypal.
  •       All guest must be 21 years of age to rent, or 14 years of age to stay as a guest.
  •       Balance 50% of the rental amount and a $300.00 security deposit per guest must be paid in full one month (30 days) prior to arrival. The security deposit will be returned shortly after we receive our next phone bill.  Any long disance calls shall be deducted from your security deposit.
  •      Guest agrees to pay for repair or replacement of any damaged or missing property. If the cost exceeds the security deposit, you agree to pay for the excess cost.
  •      By making a rental deposit guest agrees to these policies and terms. Violating the policies and terms results in immediate termination of the agreement and guest must immediately vacate the apartment.
  •      With the deposit, guest must provide names and ages of all persons that will occupy the house. Photocopies of Passports are required of each guest. Copies of Driver's Licenses for each adult (Please put both on one page color copy). MUST be presented to enter.
  •      No children under the age of 14.
  •      Check-out prior to 11:00 AM. Please honor the
    check-out time so that the cleaning staff can prepare for the next guest.
  •      Early check-in: Depending if the house is rented to another guest, we may have flexibility to adjust check-in time. Contact us to make arrangements.
  •      Late check-out: Some guests have evening flights. We recommend renting an additional night.
  •      This is a 100% non-smoking establishment.
  •      No burning of candles allowed.
  •      We cannot accommodate pets of any kind.
  •      In case of early cancellation, deposit and/or rental amount is refundable only if we can re-rent the same accomodation for the same time period. Owner will return your security deposit immediately upon receiving your cancellation notice.
    No refunds for early departures.
  •      Gift Certificates must be paid for in full at the time of purchase. Value of certificate can be applied to a reservation at any time. Gift Certificates do not expire and we rely on the recipients to make a reservation at their convenience. Certificate recipient is responsible
    for posting the security deposit.
  •      If guest finds any item in the property not functioning properly, please let us know as soon as possible and we will do our best to solve the problem as quickly as possible.